It doesn't matter what you said, it matters what they heard.
We've all had the frustration, communication breakdown and the arguments. Here's what's happening, even though we say they words they aren't the words the other person connects too.
What I mean is that even though we say the words that we feel get the message across, the other person may have a whole different meaning to the same words. It's up to us at times to figure out how to say things in a way that the other person can understand and feel heard. And that is done by listening to understand.
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